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Frequently asked questions

Find your issue

Have a question? Find the answers to the most common questions here. If you don't find what you're looking for, use our contact form to get in touch with us.

What do I need to edit MurphyMedia templates?

After Effects CS3 or higher. Very few projects were created with CS4. Make sure to check the project description page. After Effects is not backwards compatible (you can not edit a project that was created using CS4 with CS3).

Do I need any knowledge of After Effects to edit these templates.

Very basic. The templates are designed with ease-of-use in mind. Even if you have no knowledge of After Effects there are enough resources online to guide you through the process or you can of course always ask us here.

How do I purchase a file?

When you choose to buy a file, you do this by adding it in your cart. The check-out system happens through PayPal. Via their system you can pay either with a PayPal account or if you don't have a PayPal account you can choose to use a credit card.

Can you customize the file for me?

This is possible. Get in touch with us through the contact page and give a description of what you need and weʼll get back to you with an offer as soon as possible.

What can I do with these templates?

The Contents may be used, changed and incorporated into your derivative work such as broadcast television, commercials, films, trailers and finished works. However, the contents may not be redistributed into stock footage, stock designs, and templates or reproduced as animated background or editable media files. For more check the End User License Agreement here.

I have a question

Use the contact form here to get in touch with us